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7-Nov-2024 | Taha Kisat

The Impact of Background Checks on Employee Retention and Turnover

The Impact of Background Checks on Employee Retention and Turnover

The job of an HR personnel is a challenging one. They spend innumerable hours scouring resumes, conducting interviews, and agonizing over who to bring into the organization. Finally, they meet the “perfect candidate”, only to find out they’re gone long before the company could recoup the onboarding cost! This ‘revolving door effect’, where freshly hired candidates switch their jobs for a better opportunity, can be incredibly costly for any organization. So, what can be done to counter this situation? 

A crucial factor in employee retention is to make quality hiring in the first place. This is where employee background checks come into action. Background checks can be instrumental in building a strong and stable team and can positively impact employee retention rates. 

Index

  1. Hiring the Right Fit
  2. Comprehensive background checks contribute to long-term employee retention
  3. Reduction in Workplace Issues: Preventing fraud, theft, or behavioral issues that could lead to turnover
  4. Onboarding Processes: Pre-employment checks make the onboarding process smoother and less costly
  5. Correlation between poor screening practices and higher turnover rates
  6. Continuous Monitoring: Implementing post-hire background checks to maintain workplace security and compliance
  7. F.A.Qs

Hiring the Right Fit 

HR professionals are all too familiar with the phrase “square peg in a round hole”, as they have witnessed candidates excel in interviews but struggle to fit within the company’s culture. Background checks can alter this situation, by going beyond skills and qualifications. They reveal valuable insights about a candidate’s compatibility with their prospective workplace.

Key Factors That Background Checks Reveal

  1. Cultural Fit
    Checking past employer references and talking to past supervisors helps gauge if a candidate’s work style and values align with the company culture. This aspect is crucial as employees who feel like they belong are significantly more likely to stay longer.

  2. Professional Stability
    Reviewing job history and patterns can indicate reliability. For example, candidates with a pattern of job-hopping might be less likely to commit to long-term roles.

  3. Values and Integrity
    Conducting checks for prior incidents of workplace misconduct or ethical issues ensures that candidates align with the company's core values. Hiring individuals who embody integrity strengthens organizational trust and teamwork.

  4. Industry-Specific Competencies
    For specific sectors like finance, healthcare, or IT, background checks can reveal specialized skill sets or certifications necessary for compliance and performance in the role. Employees with the right competencies are likely to succeed and stay with the company.

A study by the Society for Human Resource Management (SRHM) has found that organizations that place a higher emphasis on cultural and value alignment during hiring see 28% lower turnover rates than those focusing solely on technical skills. A well-rounded background check can, therefore, be a preemptive strategy, helping businesses reduce the likelihood of hiring a mismatched candidate who may otherwise leave prematurely. 

Comprehensive background checks contribute to long-term employee retention  

When it comes to turnover, the healthcare sector suffers a lot. Recently, a major healthcare provider struggled with high turnover rates, particularly with the nursing staff, who would often leave within the first six months. The administration decided to change its background check policy to improve employee retention. After implementing a comprehensive background screening protocol—including education verification, behavioral assessments, and reference checks—they observed a 30% reduction in turnover within one year. By bringing in candidates who were better aligned with the organization’s needs and culture, they successfully built a stable, committed workforce.

Conducting comprehensive background checks may require an initial investment of time and resources, but the payoff comes through in the form of a more stable, reliable workforce. Employees who pass these in-depth screenings are more likely to stay committed, reducing the costs associated with frequent turnover, training, and onboarding. Moreover, comprehensive checks strengthen the overall organizational culture by bringing in individuals who genuinely fit within the team and add value. 

Reduction in Workplace Issues: Preventing fraud, theft, or behavioral issues that could lead to turnover

Conflicts among employees may be one of the most stated reasons for employee turnover. Hiring candidates without proper background checks can lead to unforeseen workplace issues, cases of fraud, and theft. Employees who don’t feel safe or valued in an organization are more likely to seek other opportunities.

Interestingly, employee theft costs businesses billions each year. This can be critical in businesses with added financial responsibilities, like banks or the government sector. How can background checks for financial institutions alter this situation? 

Workplace Issues Background Checks Can Mitigate

  • Behavioral Concerns
    Background checks may uncover past incidents of workplace misconduct, aggression, or unethical behavior. Knowing this information can prevent the hiring candidates who might negatively impact team morale and increase turnover.

  • Fraud and Theft Prevention
    Criminal background checks reveal any history of fraud, theft, or financial misconduct, which is especially vital for roles that involve handling sensitive information or financial responsibilities.

  • Trust and Team Cohesion
    When employees feel they work in a safe environment with reliable colleagues, team cohesion improves. This sense of security directly correlates to job satisfaction and retention. 

Onboarding Processes: Pre-employment checks make the onboarding process smoother and less costly

Another instrumental tool in lowering the attrition rate is employee onboarding. But what is an onboarding process? Well, to put it simply, it's the process of providing new hires with the information, tools, and training they need to succeed in their roles.

Onboarding is a lengthy process that takes at least three months and sometimes up to a year. It helps mold new employees into high-performing team members.  An effective employee onboarding involves a comprehensive employee onboarding documents checklist, meticulously crafted to cover every essential step—from the warm welcome to crucial compliance training. This checklist ensures that not only does every new hire feel welcomed but is also well-equipped with the tools and knowledge needed to thrive from their very first day.

Background checks make onboarding smoother by ensuring new hires are qualified, safe, and a good cultural fit. This reduces surprises, customizes training, enhances team integration, and speeds up time-to-productivity, all while keeping compliance in check. In essence, they help HR onboard confidently and create a stronger foundation for employee success.

Correlation between poor screening practices and higher turnover rates

Think of screening quality and turnover as a seesaw, when screening quality goes down, turnover rates rise. This direct proportion explains that when a company skimps on its background check processes, it is effectively opening the door for unfit hires who are more likely to leave—often sooner rather than later. Simply put, for every reduction in screening thoroughness, there is a corresponding increase in the likelihood of turnover. 

Recently, a retail chain neglected background checks to cut costs and accelerate hiring. They soon found that nearly 50% of new hires left within the first year, a rate far above the industry standard. After implementing rigorous screening measures, including thorough criminal and employment checks, the company saw a 30% reduction in turnover within a year. This shift not only saved them costs associated with frequent rehiring but also contributed to a more stable, cohesive work environment.

By investing in thorough screening practices, companies can break the costly cycle of high turnover and build a workforce that is both stable and engaged, ultimately contributing to long-term organizational success.   

Continuous Monitoring: Implementing post-hire background checks to maintain workplace security and compliance

Hiring doesn’t end at onboarding. Implementing post-hire background checks is an effective way to continuously monitor employee compliance and security. Through regular checks, companies can stay updated on any new developments in an employee’s background that could impact the workplace, such as recent criminal activity, license suspensions, or lapses in professional credentials. This proactive approach helps organizations uphold their security standards and maintain compliance with industry regulations, reducing risks and ensuring that employees remain aligned with the company’s values over time.

To make continuous monitoring effortless and thorough, consider partnering with a trusted background check service provider like Check Xperts. As a dedicated background screening company in Pakistan, Check Xperts offers reliable post and pre-hire solutions, helping you keep your workforce compliant and secure, both today and tomorrow.

F.A.Qs

  1. How do background checks affect employee retention?  
    Background checks go beyond skills and qualifications, and reveal valuable insights about a candidate’s compatibility with the workplace. This enables to hire the best possible candidate who is aligned with the organization’s culture and will be there to stay. 

  2. Can background checks reduce workplace issues and turnover? 
    Yes, stringent background checks can reduce workplace issues and turnover by helping HR make the correct decisions and hiring the best fit in the first place.   

  3. What role do background checks play in hiring for cultural fit?
    Background check goes beyond technical education and helps evaluate whether the candidate’s work style and values align with the company culture. This aspect is crucial as employees who feel like they belong are significantly more likely to stay longer.

  4. Should companies conduct post-hire background checks to prevent turnover? 
    Hiring doesn’t end at onboarding. Implementing post-hire background checks is an effective way to continuously monitor employee compliance and security. 

  5. Can background checks influence a company's overall turnover rate? 
    Yes, background checks, like those provided by Check Xperts, can positively influence a company’s turnover rate by ensuring new hires are reliable, skilled, and aligned with company culture. By identifying the right fit from the start, businesses reduce early exits and costly rehiring, leading to a more stable workforce. 

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